About this Area of Volunteering
Volunteer Relations
As a Volunteer Relations team member, you will build and maintain relationships with volunteers, ensuring a positive and engaging experience for them. You will also be responsible for recruiting, scheduling, and training new volunteers to support our events and operations. Your excellent communication skills and passion for volunteer management will help foster a culture of engagement and loyalty among our volunteer community.
Sub Areas
Skills Training
Volunteer Coordination
Help Desk/Information Counter
Volunteer Transportation
District (local) Liaisons
Requirements
- Minimum 60 days to 1.5 year commitment
- On-site or remote
- 4 to 5 hours per day
1. Skills Training
Essential Skills
- Conversation skills
- Facilitation skills
- Communication skills
- Remote/Hybrid Training Skills
- Good command of English language
- Good grasp of training materials
Qualifications
- English (mandatory)
- Graduate
What you'll do
You will lead and facilitate skills training sessions for volunteers, equipping them with the knowledge and skills needed to effectively support our events and operations, and provide ongoing support and guidance to ensure their continued growth and development. Your expertise in training will help volunteers build confidence and competence, enhancing our overall volunteer program.
Commitment:
4 hours per day
min. 90 days
2. Volunteer Coordination
Essential Skills
- Conversation skills
- Writing skills
- Listening Skills
- Multilingual (if possible)
- Decision Making
- Strong project management skills
Qualifications
- English (mandatory)
- Graduate
What you'll do
As a Volunteer Coordinator, you will coordinate and manage the day-to-day activities of our volunteer program, including scheduling, communication, and training, to ensure seamless delivery of services and events, and provide exceptional support to our dedicated volunteers. Your organisational skills and attention to detail will help ensure that all aspects of the volunteer program run smoothly and efficiently.
Commitment:
8 hour shifts (3 shifts over 24 hours)
min. 60 days
3. Helpdesk / Information Counter
Essential Skills
- Multilingual if possible
- Good communication skills
- Local knowledge
- Event knowledge
- Friendly disposition
Qualifications
- Graduate
- Fluency in English
What you'll do
This is a help-desk specifically for the volunteers (not for the public). You will provide expert guidance and support to our volunteers, helping them navigate any issues or concerns they may have, ensuring an efficient volunteer experience.
Commitment:
Morning / Evening Shift (5 hrs)
min. 40 days
4. District (Local) Liaisons
Essential Skills
- Communication Skills
- Interpersonal Skills
- Local language proficiency
- Local knowledge
Qualifications
- None
What you'll do
You will serve as the primary point of contact between our organisation and local authorities and vendors. Your excellent communication, interpersonal, and organisational skills will be essential in building trust, resolving issues, and facilitating collaboration across multiple levels.
Commitment:
Morning/Evening Shift (5hrs)
min. 30 days
5. Volunteer Transportation
Essential Skills
- Logistics Management
- Communication
- Organisation
- Problem-Solving
- Time Management
- Customer Service
Qualifications
- English (Mandatory)
- Experience in logistics or transportation management
What you'll do
As a volunteer transportation coordinator, you will manage the logistics of transporting volunteers to and from events or service locations. This includes scheduling transportation, coordinating with drivers, and ensuring timely and safe travel for all volunteers.
Commitment:
Morning / Evening Shift (5 hrs)
min. 25 days